🧾 Overview
At Gamelytica, your satisfaction is our mission. As we deal exclusively in digital products delivered instantly upon purchase, certain conditions apply regarding refunds and returns. Please read this policy carefully before making a purchase.
🔁 Refund Eligibility
Due to the nature of digital goods, we do not offer refunds under the following circumstances:
- You changed your mind after purchase
- You mistakenly purchased the wrong product
- You do not have sufficient technical knowledge or tools to use the product
- You assumed the product would work for a purpose not clearly stated in its description
- You downloaded the product and no technical issue has been reported
However, we understand that things can go wrong. You may be eligible for a refund or replacement in the following cases:
✅ The product file is corrupt or non-functional
✅ You were charged more than once for the same item
✅ The download does not match the product description
✅ A critical compatibility issue prevents use despite meeting stated requirements
🛠 How to Request a Refund
To request a refund or replacement, contact us within 7 days of your purchase via:
📧Support team.
Include your order number, product name, a brief explanation of the issue, and any supporting screenshots if applicable.
We aim to respond to all refund requests within 48 hours.
🔐 Non-Refundable Items
- Bundles or discounted packages after partial use
- Products that have been extensively customized or modified
- Products used commercially prior to refund request
📬 Need Help?
We stand by the quality of our digital products. If you’re having trouble with any file, don’t hesitate to contact our support team. In most cases, we can help you resolve the issue without the need for a refund.
Gamelytica — Power Up With Confidence.
This policy is effective as of July 2025 and may be updated at any time.
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